Jeannie O'Donovan is a Freelance Trainer and document writer. Jeannie joined Galileo (Travelport) in 1992 as a systems trainer and has seen many different systems evolve over the years. Working on the helpdesk, Customer support, and anywhere she was needed she has had several roles within the company. In 2003 the training department split to a separate standalone department of British Airways subsequently Jeannie became self-employed. She now works for 'Plane Training running training programs and writing courses and documents.
Jeannie has a CIPD Certificate in training, diploma in Marketing.