©2019 by 'Plane Training  Ltd

TRAVEL INDUSTRY TRAINING

'Plane Training's first contracts were in the Travel Industry and more specifically providing training and consultancy services for GDS' multinationals and their clients: tour operators and travel agencies.

 'Plane Training trainers have been instrumental in providing a variety of services from migrations to training and support across UK based GDS spectrum of companies. 

Our portfolio of work with our clients includes but is not limited to the following:

  • Classroom Course Delivery

  • Virtual Class delivery

  • Design & development of Training Courses

  • Design & development of Training material

  • Design & development of recorded & self-paced simulation training and tutorials

  • Development of Performance Centred Solutions & Focused learning

  • Onsite Customer Support and Training

  • Consultancy & training design for tailored customer requirements

  • Quality Assurance and Project Acceptance Testing

  • Helpdesk Training design and delivery

  • Helpdesk support

  • Provider system training for Car, Hotel and Airline customers

  • National Distribution Company Worldwide Implementation and support

  • Customer service & sales effectiveness training

  • Teaching delegates with English as a second language

  • Development of e-learning & task focused learning

 

GDS and Travel Industry Platforms 

A Global Distribution System (GDS) is a network that enables automated transactions between travel service providers - for example an airline, a hotel chain, car rental or cruise companies - and travel booking companies.  A Travel Industry Platform supports and supplies services across the travel industry.
‘Plane Training's expertise also has a keen focus on GDS training.
 
Most of our team train any major GDS available worldwide. Our partnerships with the major UK based GDS companies spans over two decades and we can provide training on mostly requested GDS topics.
Please get in touch for Amadeus or Travelport (Galileo/Worldspan/Apollo) Training
 
 

GDS COURSE OFFERING

Our extensive experience working on GDS' allows our team to train your staff on most topics frequently requested. 

We are able to train face to face in the classroom at your premises or alternative venue, remotely via video conference/on line or through a blended approach of both mediums.

 

Courses we are able to deliver:

  • Air Reservations - Beginners, Advanced or Conversions

  • Ticketing - Beginners, Advanced or Conversions

  • Exchange Ticketing

  • Queues

  • Client Files or Profiles

  • Hotel & Car Reservations

  • Custom Check or QC

  • Selective Access or Data sharing

  • DYO

  • Agency Private Fares or Fare Expert

  • Train the Trainer

 

TAILORED SERVICES

We have delivered and developed the majority of our courses on behalf of our customers; whilst doing so, ‘Plane Training has also developed and kept updated with new industry requirements ‘old favourites’ such as the Fares and Ticketing course as well as designining new and up-to-date courses which have been developed because of natural evident gaps in the market like the Focus on Fares courses. 

 

Whichever course may be of interest, you may rest assured in the knowledge that ‘Plane Training has already created it and tested it previously!

 

If not we would welcome the challenge to do so for you.

Please get in touch